Telecommunication services and Internet access: tenants enjoy the advantages of centralised telecommunication services and free telephony within the campus! All telephone connections for which applications are received are provided immediately with a large number of ISDN and system-specific performance features. You do not require either a telecommunication system or your own supply network.
If malfunctions should occur the technicians of our telecommunication service team will solve the problem immediately. In the majority of the rented premises there is non-dedicated structured cabling available, e.g. for individual PC networks. In addition, tenants can take advantage of the offer of using a broadband Internet access with a volume-based - and therefore time-independent - tariff. The possibility of integrating your own T-Mobile solutions into the virtual private network (VPN) on the campus offers further advantages.
Support für technische Beratung
Contact Person: Herr Marchionini
Firm: FMK Gesellschaft für Facility Management und Kommunikationsversorgung mbH Köpenicker Str. 325, Haus 42, 12555 Berlin
Telephone: +49 30 65 76 22 26
Telefax: +49 30 65 76 22 15
e-mail: fmk@fmk-service.de
internet: http://www.fmk-service.de
Vertragliche Gestaltung
Contact Person: Frau Kohlenbach
Firm: Innovationspark Wuhlheide Managementgesellschaft mbH
Köpenicker Str. 325, Haus 40, 12555 Berlin
Telephone: -49 30 65 76 24 31
Telefax: +49 30 65 76 27 99
e-mail: img@ipw-berlin.de |
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Communication Supply Services
Advisory services (on site)
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on the principles of telephone and data services in general (ISDN, Internet, VoIP, CTI, ...) |
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on possible performance characteristics and their tariffs |
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on the selection and operation of analogue and digital terminals |
Installation services
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immediate provision of telephone and Internet connections once applied for |
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all installation services (new installations, transfer of connections upon relocation etc.) are carried out within a short time |
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the cancellation of rented connections and equipment is possible at any time with a period of notice of 14 days to the end of the month (no sanctions are applied). |
Support in the case of malfunctions
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immediate notification of malfunctions via the internal hotline 2211 or 2235 (free of charge) |
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prompt rectification of the malfunctions, usually within one hour |
Further advantages
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no telecommunication systems or supply networks of your own are required, thus eliminating any acquisition, maintenance and operating costs |
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provision of a large number of ISDN and system-specific performance features (almost all also for analogue connections) |
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for practically each extension there is an outside line available (no capacity problems) |
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transparent monthly invoicing for communication charges |
Special support for the tenants' own PC networks
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provision of a powerful network structure (cat.5) |
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service for any patch work that is required, including the integration of active network components into specially protected plant rooms |
your advantage:
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no passive network components (cabling, outlets) of your own required, thus eliminating acquisition and maintenance costs |
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flexible and rapid adaptation of the network structures in the case of changed requirements |
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via the backbone there is the possibility of direct connection to a 2Mbit Internet access point; WEB containers are available; E-Mail addresses can be set up at short notice. |
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